- How can I contact you?
- How often will I get updates?
- What is WebSub / PuSH?
- What if I don't know the feed URL?
- How can I change my email address?
- Can I subscribe to feeds that require a log in?
- How can I unsubscribe?
- What tags can I use in my email subjects?
- What does the default webhook JSON payload look like?
- How does the form encoded webhook type work?
- How does the raw webhook type work?
- What do you do about dead or broken feeds?
- How do you use my email address?
- What cookies do you set on my computer?
- Autoblogging
- Company details
Getting in touch
How can I contact you?
We're always interested in hearing what people think. You can email us at [email protected]
Subscribing to feeds
How often will I get updates?
Blogtrottr provides a variety of schedules for you to choose from:
- Real time - every update gets its own email.
- 2/4/6/8/12 hourly or daily digests - multiple updates are rolled into a single email.
What is WebSub?
If your feeds support WebSub (previously known as PubSubHubbub or PuSH), then you can expect to get an update within a couple minutes of a new item being posted. Typically email leaves our system with 10 seconds of us being notified - although the internet being what it is, the email may take a bit longer to find its way across the world and into your inbox.
WebSub is a protocol that allows interested parties to be notified almost immediately when new content is added to a feed, rather than having to wait for a periodic check. It's quickly gaining traction, so there's a good chance that some of your favourite feeds already support it.
What if I don't know the feed URL?
Not to worry, we'll autodetect any available feeds from a website URL, and present you with a list you can choose from.
How can I change my email address?
Simply go into your Account Settings page, edit the Email field, and click the Change button. We'll send a confirmation email to the new address - just follow the link within, and the change is complete.
Can I subscribe to feeds that require a log in?
If the feed supports
basic HTTP authentication, then yes - you can embed a username and password into a URL like this:
http(s)://username:[email protected]/feedname.xml
This means of course that we'll have these credentials stored in plain text, and
while we won't reveal them to anyone it'd be a sensible precaution to use a
unique password, and not one that you use on other sites or services.
How do I unsubscribe from a feed?
At the bottom of any update email you get should be an unsubscribe link - you can click that to remove a particular subscription.
Or, you can signup for an account using the email address you used previously, and then you can manage all your existing subscriptions through your web browser.
Alternatively, if your email client supports it, you can one-click unsubscribe.
What do you do about dead or broken feeds?
Webhooks
What does the default webhook JSON payload look like?
When using the JSON webhook type, we send a POST request with a application/json content type and the following structure:
{
"feed": {
"title": "Example Feed",
"description": "A description of the feed",
"url": "https://example.com/feed.xml"
},
"subscription_id": "abc123",
"items": [
{
"title": "Post Title",
"link": "https://example.com/post",
"body": "<p>The full post content</p>",
"date": "2026-01-15T12:00:00+00:00",
"authors": ["Author Name"],
"categories": ["Category"],
"thumbnail": "https://example.com/thumb.jpg"
}
]
}
All values are safely escaped by json_encode. If you need a custom body format, choose the Form encoded or Raw webhook type instead.
How does the form encoded webhook type work?
When using the Form encoded webhook type, we send one POST request per feed item with a application/x-www-form-urlencoded content type.
You provide a body template using placeholder tags. All tag values are automatically URL-encoded. For example:
title={item_title}&url={item_link}&feed={feed_title}
Available tags: {feed_title}, {feed_description}, {feed_url}, {item_title}, {item_link}, {item_body}, {item_date}
How does the raw webhook type work?
When using the Raw webhook type, we send one POST request per feed item with a text/plain content type.
You provide a body template using placeholder tags. No escaping is applied - tag values are inserted as-is. For example:
New post: {item_title}
Link: {item_link}
Feed: {feed_title}
Available tags: {feed_title}, {feed_description}, {feed_url}, {item_title}, {item_link}, {item_body}, {item_date}
Privacy
How do you use my email address?
You can find full details of our privacy policy on our Policies, Terms and Conditions page.
Autoblogging
Our stance
Autoblogging is the practice of automatically posting content (usually copied without permission from other sites) to blogs or websites. Due to complaints from content owners about their work being republished, any user accounts detected using Blogtrottr for this purpose will be automatically suspended.
There are many services and software packages out there dedicated to autoblogging; if you still feel that you must do this, please go and use one of them instead.
Company details
Blogtrottr Ltd is a registered UK company, 08447594.
Registered office (please send all technical and support queries to [email protected]):
Blogtrottr Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ