Getting in touch

How can I contact you?

We're always interested in hearing what people think. You can email us at help@blogtrottr.com

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Subscribing to feeds

How often will I get updates?back to top

Blogtrottr provides a variety of schedules for you to choose from:

• Real time (for PuSH enabled feeds, or we poll every hour for non-PuSH feeds). Every update gets its own email.
• 2/4/6/8/12 hourly or daily digests - multiple updates are rolled into a single email.

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What is PubSubHubbub (PuSH)?back to top

If your feeds support PubSubHubub, then you can expect to get an update within a couple minutes of a new item being posted. Typically email leaves our system with 10 seconds of us being notified - although the internet being what it is, the email may take a bit longer to find its way across the world and into your inbox.

PubSubHubbub is a protocol that allows interested parties to be notified almost immediately when new content is added to a feed, rather than having to wait for a periodic check. It's quickly gaining traction, and is already being used by Blogger, FeedBurner, FriendFeed, LiveJournal, WordPress and more, with plugins available for most other popular blogging software, so there's a good chance that some of your favourite feeds already support it.

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What if I don't know the exact feed URL?back to top

Not to worry, we'll autodetect any available feeds from a website URL, and present you with a list you can choose from.

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How can I change my email address?back to top

Simply go into your Account Settings page, edit the Email address field, and click the Update button at the bottom of the page.

We'll send a confirmation email to the new address - just follow the link within, and the change is complete.

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Why do I sometimes get the same email more than once?back to top

Feed owners sometimes edit items after posting, and what you're seeing is a new email with the revised content.

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Is there a bookmarklet that I can use to subscribe to feeds?back to top

Yes. Add this Blogtrottr bookmarklet to your favourites (by right clicking and selecting 'Add to favourites' or dragging it to your favourites toolbar), and when you're on a page that you want to follow with Blogtrottr, just click the bookmarklet.

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That's lovely, but just what is a bookmarklet?back to top

A bookmarklet is a tiny program contained in a browser bookmark which can be saved and used the same way you use normal bookmarks.

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Can I replace the bookmarklet prompt with my email address?back to top

Sure thing, just replace email=prompt('Please%20enter%20your%20email%20address'); with email='myemail@example.com';

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How can I add Blogtrottr as a Firefox feed reader?back to top

Simply click here to add Blogtrottr to your Firefox feed readers.

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Can I subscribe to feeds that require me to log in?back to top

If the feed supports basic HTTP authentication, then yes - you can embed a username and password into a URL like this: http(s)://username:password@server.domain.com/feedname.xml
This means of course that we'll have these credentials stored in plain text, and while we won't reveal them to anyone it'd be a sensible precaution to use a unique password, and not one that you use on other sites or services.

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Why are some feeds restricted to Daily Digests only?back to top

Unfortunately some services place strict limits on how frequently we can poll them for updates.
Currently, these domains are restricted to Daily Digests:

• twitter.com
• pipes.yahoo.com

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What tags can I use in my email subjects?back to top

When editing a subscription, you have the option of adding static text or tags to the email subject.

All dates and times are based on your user account timezone setting.

Tag	Description
{feed_title}	The title of the current feed
{item_title}	The title of the current item
{schedule_name}	The name of the selected schedule - e.g. 'Daily digest'
{date_d-m-y}	The current date, in day-month-year format, with leading zeros and a 4 digit year. e.g. 05-12-2012
{date_m-d-y}	The current date, in month-day-year format, with leading zeros and a 4 digit year. e.g. 12-05-2012
{date_y-m-d}	The current date, in year-month-day format, with leading zeros and a 4 digit year. e.g. 2012-12-05
{time_h:i:s}	The current time, in 24 hour format. e.g. 14:12:32

Webmasters and content providers

Can I put a Blogtrottr subscription form on my website?back to top

Of course! Copy the code below, and replace http://yourfeed with your feed URL.

<form method='post' action='http://blogtrottr.com'> Your email: <input type='text' name='btr_email' /><br /> <input type='hidden' name='btr_url' value='http://yourfeed' /> <input type='hidden' name='schedule_type' value='0' /> <input type='submit' value='Follow this feed via email' /> </form>
You can specify different schedules using the schedule_type parameter. The available values are:

0 - Realtime
1 - 2 hourly digest
2 - 4 hourly digest
3 - 6 hourly digest
4 - 8 hourly digest
5 - 12 hourly digest
6 - Daily digest

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I don't like forms. Can I use a button?back to top

You certainly can. Help yourself to a button, copy the code below, and replace http://yourfeed with your feed URL.

<a href='http://blogtrottr.com/?subscribe=http://yourfeed' title='Get this feed delivered by email'> <img src='/images/icons/blogtrottr-16px.png' alt='Blogtrottr' /></a>

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Privacy

How do you use my email address?back to top

We only use your email address to send you feeds that you have subscribed to, although we may very occasionally use it to contact you if there's some kind of problem that we think you need to know about.

We will never sell, share, rent, or in any way disclose your details to any other party, unless compelled by law.

What cookies do you set on my computer?back to top

Head on over to our cookie policy, where you'll find a detailed of list of what cookies we set and why.